ART CLASSES, WORKSHOPS & DEMONSTRATIONS

Terms and Conditions

Bookings and Payment

Full payment is required at the time of booking to secure your place in an art class, workshop or demonstration.

Please check the date, time and any materials requirements carefully before completing your booking.

Cancellations by Participants

We understand that plans can change.

You may cancel your booking and receive a full refund when you provide at least 48 hours’ notice before the scheduled starting time of the class, workshop or demonstration.

Refund requests must be made by telephone or email and received by Atelier Crafers at least 48 hours before the scheduled starting time.

Cancellations made within 48 hours of the scheduled starting time are non-refundable.

If you are unable to attend, you may arrange for another person to take your place. Please contact Atelier Crafers before the event so that we can transfer the booking into their name.

Failure to attend without providing notice will be treated as a cancellation within 48 hours and the booking fee will be forfeited.

For courses consisting of multiple sessions, missed sessions are non-refundable and cannot be transferred to another course or date. The full course fee remains payable.

Classes, workshops and demonstrations rely on minimum participant numbers. Late cancellations can affect the viability of an event and may result in other participants and tutors being inconvenienced.

Cancellations by Atelier Crafers

All classes, workshops and demonstrations require a minimum number of bookings to proceed. Minimum numbers may vary depending on the event.

If Atelier Crafers needs to cancel an event, participants will be contacted as soon as possible and offered one of the following:

• A transfer to another suitable date or event

• A credit to use towards another class, workshop or demonstration

• A full refund

Atelier Crafers is not responsible for additional costs incurred by participants, including travel, accommodation or materials purchased for an event.

Catastrophic Fire Danger Days and Other Unforeseen Circumstances

For the safety of our participants, tutors and staff, classes, workshops and demonstrations will not proceed on declared Catastrophic Fire Danger Days affecting the Crafers area.

Where possible, the event will be rescheduled and participants will be offered a transfer to the new date. If the rescheduled date is unsuitable, participants may request a credit or refund.

Events may also need to be postponed or cancelled due to circumstances beyond our reasonable control, including severe weather, emergencies, government restrictions, tutor illness or other safety concerns. Participants will be contacted as soon as possible and offered a transfer, credit or refund where appropriate.

Fees and Materials

The advertised fee at the time of booking applies to your booking.

Materials are not included unless this is clearly stated in the class, workshop or demonstration description. Please check the materials list before attending.

FREQUENTLY ASKED QUESTIONS

Where can I park?

Atelier Crafers is located on Cox Place, Crafers, directly behind the BP service station on Main Street.

Parking is available:

• Near the tennis courts on Sharrod Court, behind Atelier Crafers

• Along the kerb opposite Atelier Crafers, where permitted

Please do not park in spaces marked as private or block neighbouring driveways.

An accessible parking space is available at the front of Atelier Crafers for visitors displaying a valid disability parking permit.

Regular bus services travel along the South Eastern Freeway to the Crafers Park ’n’ Ride and Main Street, Crafers.

Can I purchase food and drinks?

Yes. Atelier Crafers has a fully licensed café offering coffee, drinks, meals and refreshments.

The café is available before, during and after your class or workshop during normal opening hours.

Do I need to bring art materials?

Materials are not included unless the event description specifically states otherwise.

Please check the materials list provided with your booking and bring all required supplies with you.

How can I contact Atelier Crafers?

For booking enquiries or further information, please telephone Atelier Crafers on (08) 8339 6590.